Feedback Policy

In our practice, customer satisfaction and patient experience is important to us. Where possible patients and others are encouraged to raise any concerns directly with the practice team who are...

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Practice Communication Policy

Telephone calls from patients will be assessed on their level of urgency. Telephone calls from patients which are non-urgent are directed according to the GP’s telephone policy.

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Privacy Policy

This privacy policy is to provide information to you, our patient, on how your personal information (which includes your health information) is collected and used within our practice, and the...

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